Refund Policy

Refund Policy – Divinemom

Refunds are processed only under eligible conditions as outlined below.

Eligibility for Refund

A refund may be initiated if:

The product is damaged or defective upon delivery
An incorrect product is delivered
The order is cancelled before shipment (where applicable)

Refund Process

Once the returned product is received and inspected, the refund will be initiated
Refunds are processed to the original payment method only
Processing time: 5–10 business days after approval

Non-Refundable Items

Used or damaged products (unless defective on arrival)
Products marked as non-returnable
Shipping and handling charges (unless delivery fault is ours)